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Your Customers

A happy customer is a loyal one, and it works for everyone to keep your customers happy, engaged and continually coming back for more. Whether you want to grab the attention of new or old customers – we’ve got the solutions for you

A happy customer is a loyal one, and we can help enhance your customer experience

Our customers love our eye-catching range of ever-popular family days out, spa treats and driving days, and there’s no denying the appeal of the eye-catching Virgin brand. Bring customers in and keep them coming back for more with our range of acquisition and retention solutions, and add a bit of Virgin magic to your next customer-related marketing campaign!

60% It costs 60% more to bring in a new customer than it does to keep an existing one
Award winning customer service support for your customers
Give the gift of happy memories through new and fun experiences
Wide range of acquisition and retention solutions

Helping you overcome
your challenges

We’re experts in all things rewards and our products are used to reward customers for all sorts of reasons. 

Bring customers in and keep them coming back for more with our range of acquisition and retention solutions, and add a bit of Virgin magic to your next customer-related marketing campaign.

Featured Products

We have corporate reward solutions for anyone and everyone through experiences, gift cards, eVouchers and events. From driving a Ferrari around Silverstone, to visiting the iconic Shard and its amazing views of London and classic afternoon tea at world-famous establishments like Fortnum & Mason and more – we’ve got rewards that get people talking.

Indoor Sky Diving

Experiences

Experiences
Gift Cards

Gift Cards

Gift Cards
Tangibles

Tangibles

Tangibles
Events

Events

Events

This was my first time dealing with Virgin Incentives, but it certainly won’t be the last, excellent customer service from a professional company - Highly recommend.

Foxtons

We have worked with Virgin Incentives for many years, and they have always provided an exceptional, good quality service.

Going 2 Market

We approached Virgin Incentives with the tightest of deadlines to organise dinner for 15,000 colleagues! Not only did they rise to the challenge, but pulled out all the stops to support our team with marketing and fulfilment support. I don’t think there’s another company in the UK that could have provided this service and they were great to work with too.

Nationwide

ZEAL and Virgin Incentives worked on a partnership together over the past year to create an amazing on pack promotion. It has been a pleasure to work with the whole Virgin Experience Days team, from initial stages of the campaign all of the way through to final execution.
With the launch of the campaign in the midst of a global pandemic, Virgin Experience Days were accommodating in their offering, and always on hand to answer any questions / queries we had. We would definitely recommend them as a partner.

Zeal

I just wanted to say a massive thank you for arranging the Orlo Virgin Experience Days Gift Cards. They were received and distributed; everyone is overwhelmed! Not sure the sky diving is for me, but hopefully people will put it to good use and create some awesome memories.

Orlo

The Virgin Experience Days range added a lot of fizz and excitement to the purchase of new kitchen appliances. Our customers really bought into it.

Trade Marketing Manager - Bosch Home Applicances

Dealing with Virgin Incentives was very easy, both by phone or email, we could instantly book Virgin Gift Cards or Experiences for our clients, which gave them great flexibility and choice.

Helen Wilson, Office Manager - Flight Centre

I have really enjoyed working with our team at Virgin Incentives, it has all been so easy. They are very responsive and professional and really care that the employee’s experience is memorable for all the right reasons.

Sue Mills, HR Project Consultant - Ageas

FAQs

Can I work with Virgin Incentives to acquire new customers?

Yes of course, whether you want to grab the attention of new or old customers – we’ve got the solutions for you.

Customers love our eye-catching range of ever-popular family days out, spa treats and driving days, and there’s no denying the appeal of the eye-catching Virgin brand. We’ll support you with all your requirements for customer acquisition, customer gifting, referral rewards, customer incentives, any upcoming partner promotions and cover your goodwill, so you can put your reputation first.

What are the benefits of working with Virgin Incentives?

We’re honest and straightforward, knowledgeable, and enterprising. Our service is designed to deliver peace of mind. Our aim is to make you happy, but we also go out of our way to ensure your customers enjoy their experience. Here’s what to expect working with us:

Free & Easy

No management fees, no nasty surprises. And you’ll find us easy and fun to deal with.

Above & beyond

Your dedicated Account Manager will be by your side and on your side. We’ll ensure things get done as efficiently as possible.

Dotted & crossed

The more attention to detail we pay, the more you can relax. Accuracy and efficiency are our top priority.

What is the Virgin Go-On-It Guarantee?

We’re committed to helping all our experiences be enjoyed when the time’s right during these difficult times. The Virgin Go-On-It Guarantee is our way of supporting you in the months ahead. Whether you’re looking to buy, or have an experience at the ready, we want you to know that you’re completely covered:

Flexible Booking

We’re keeping things extra flexible, with free extensions available to find a date that’s right for you and your customers.

Free Exchanges

More of a llama-trekker than a fine-diner? Worried about missing the mark with an outside-the-box gift idea? Exchange onto any experience at any time, totally free.

Free Instant Delivery

Fire off incredible experiences to inboxes everywhere with e-vouchers, delivered instantly, anywhere, and contact-free.

Heartfelt Service

This one’s in our DNA, and we know it’s needed now more than ever.

How can we help your employees

Your employees
So what are you waiting for?
Let’s get talking!